Customer Service - Donor Support Technician - CSL Plasma

PascoWorks.com · Temple Terrace
Customer Service - Donor Support Technician - CSL Plasma
PascoWorks.com · Temple Terrace
Description
{"ops":[{"insert":"Entity:","attributes":{"bold":true}},{"insert":" CSL Plasma"},{"insert":"\n\n"},{"insert":"Job Category:","attributes":{"bold":true}},{"insert":" Plasma Operations"},{"insert":"\n\n"},{"insert":"Job Family:","attributes":{"bold":true}},{"insert":" Plasma Center Operations"},{"insert":"\n\n"},{"insert":"Job Type:","attributes":{"bold":true}},{"insert":" Part Time"},{"insert":"\n\n"},{"insert":"Location","attributes":{"bold":true}},{"insert":":","attributes":{"bold":true}},{"insert":" Temple Terrace, Florida, United States"},{"insert":"\n\n"},{"insert":"Employer Reference:","attributes":{"bold":true}},{"insert":" R-292674"},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"Job Description","attributes":{"bold":true}},{"insert":"\n","attributes":{"header":2}},{"insert":"\n"},{"insert":"The Opportunity","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"Responsible for preparing the donor, donor area and equipment for the pheresis processors."},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\n"},{"insert":"You will report to the Assistant Center Manager."},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\n"},{"insert":"The Role","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"Prepares the autopheresis machine for the pheresis process."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Disconnect the donor when the process is complete."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Alerts Group Leader or Supervisor of donor flow issues."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs)."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Understand the policies and procedures associated with hyper immune programs at the center if applicable."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Maintain confidentiality of all personnel, donor and center information."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"May be cross-trained in other areas to meet the needs of the business."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Perform job-related duties as assigned."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"\n"},{"insert":"Your skills and experience","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\n"},{"insert":"Education","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"High school diploma or equivalent required"},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\n"},{"insert":"Experience","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Will perform basic math calculations"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"\n"},{"insert":"Working Conditions\n","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"(physical & mental requirements)"},{"insert":"\n\n"},{"insert":"Understand, remember and apply oral and/or written instructions"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Understand and follow basic instructions and guidelines"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Must be able to see and speak with customers and observe equipment operation."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Occasionally perform tasks while standing and walking up to 100% of time"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Reach, bend, kneel and have high level of manual dexterity"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Occasionally be required to lift and carry up to 25 pounds"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Fast paced environment with frequent interruptions"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Required to work overtime and extended hours to support center operational needs"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"About CSL Plasma","attributes":{"bold":true}},{"insert":"\n","attributes":{"header":2}},{"insert":"\n"},{"insert":"CSL Plasma operates one of the world's largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma-derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people. For more information about CSL Plasma visit, https://www.cslplasma.com/."},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"Our Benefits","attributes":{"bold":true}},{"insert":"\n","attributes":{"header":2}},{"insert":"\n"},{"insert":"For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp."},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"You Belong at CSL","attributes":{"bold":true}},{"insert":"\n","attributes":{"header":2}},{"insert":"\n"},{"insert":"At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future."},{"insert":"\n\n"},{"insert":"To learn more visit https://www.csl.com/careers/inclusion-and-belonging"},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"Equal Opportunity Employer","attributes":{"bold":true}},{"insert":"\n","attributes":{"header":2}},{"insert":"\n"},{"insert":"CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement."},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n\n"}]}