{"ops":[{"insert":"Dealership:","attributes":{"bold":true}},{"insert":"\n","attributes":{"header":2}},{"insert":"\n"},{"insert":"\nL0343 Wesley Chapel Toyota"},{"insert":"\n\n"},{"insert":"\nDo You Have Great Customer Service Skills?","attributes":{"bold":true}},{"insert":"\n"},{"insert":"\n"},{"insert":"Looking for Better Hours and Opportunity for Career Advancement?","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nJoin the Award-Winning Service Team at Wesley Chapel Toyota!","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nWe’re currently looking for a motivated and customer-focused "},{"insert":"Business Development Center (BDC) Administrator ","attributes":{"bold":true}},{"insert":"to join our Service team. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and wants to build a meaningful career in a positive, team-oriented environment."},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nIf you're ready to develop your skills and grow with a company that truly values its employees, we’d love to hear from you!"},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nAs a "},{"insert":"BDC Administrator","attributes":{"bold":true}},{"insert":", you will respond to and communicate with our customers via email and phone. Ideal candidates will be polished, professional, energetic, and customer-focused. You must be able to handle heavy call volume, explain manufacturer service specials and incentives, answer questions, and schedule appointments while maintaining outstanding phone etiquette.\n"},{"insert":"\n"},{"insert":"\n"},{"insert":"Dealership experience is a plus, but not required.","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nWhat will you be doing?","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nOutbound and inbound customer phone calls"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nResponding via email and phone to Internet leads"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nDetermining each customer’s needs by asking the right questions"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nSetting appointments for the Service Department"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nEnsuring a positive customer experience"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nIntroducing customers to Service Advisors"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nEntering customer information into the CRM"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nAccurately scheduling service appointments based on customer needs and technician availability"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nMaintaining strong attention to detail when updating customer records and service information"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"\n"},{"insert":"\nWho are we looking for?","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nCustomer-focused, energetic, and self-motivated individuals"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nExperience in customer service or call center environments"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nStrong communication skills – verbal and written"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nBi-lingual (Spanish) is a plus"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nExcellent computer skills"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nHighly organized with strong attention to detail"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nExperience with Volie, CDK, and XTime is a plus"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nIndividuals who can address customer concerns promptly and professionally"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"\n"},{"insert":"\nWe offer a comprehensive benefits package designed to support you and your family, including:","attributes":{"bold":true,"italic":true}},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nCompetitive pay","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nMedical, Dental and Vision Plans","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nPaid Holidays & PTO","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nShort and Long-Term Disability","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nPaid Life Insurance","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n401(k) Retirement Plan","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nEmployee Stock Purchase Plan","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nLithia Learning Center","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nVehicle Purchase Discounts","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nWellness Programs","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nAdditional information about our Total Rewards benefits can be reviewed on our careers site at ","attributes":{"bold":true,"italic":true}},{"insert":"totalrewards.lithiadriveway.com","attributes":{"bold":true,"italic":true}},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nAbout Us","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential."},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.","attributes":{"italic":true}},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nReasonable accommodations may be made to enable individuals to perform the essential functions.","attributes":{"italic":true}},{"insert":"\n\n"},{"insert":"\n\n"}]}

Employee stock purchase plan, Disability insurance, Health insurance, Dental insurance, 401(k), Paid time off, Vision insurance, Opportunities for advancement, Life insurance