{"ops":[{"insert":"Dealership:","attributes":{"bold":true}},{"insert":"\n","attributes":{"header":2}},{"insert":"\n"},{"insert":"\nL0499 Elder Ford of Tampa"},{"insert":"\n\n"},{"insert":"\nCustomer Relations Representative (Part-Time)","attributes":{"bold":true}},{"insert":"\n"},{"insert":"Elder Ford of Tampa","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nAre you a customer service professional who enjoys working with people in a fast-paced environment?"},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nElder Ford of Tampa","attributes":{"bold":true}},{"insert":" is looking for a friendly, professional, and customer-focused "},{"insert":"Customer Relations Representative","attributes":{"bold":true}},{"insert":" to serve as the first point of contact for our customers. While this role encompasses traditional receptionist responsibilities, it goes beyond the front desk by helping create an exceptional customer experience throughout the dealership."},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nAs a Customer Relations Representative, you will be customer-facing, assist multiple guests at once, manage inbound communications, and support dealership leadership in delivering outstanding service. This position plays a key role in maintaining the dealership's reputation and ensuring every customer receives a positive experience."},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nWhat You'll Do","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nGreet and assist customers entering the showroom in a friendly, professional, and welcoming manner."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nAnswer, screen, and direct incoming phone calls promptly and accurately."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nTake and distribute messages to the appropriate team members."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nPage employees as requested by customers in person or over the phone."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nAssist customers, sales staff, and service personnel with general inquiries."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nSupport customer-focused programs and initiatives that enhance the customer experience."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nAssist management with monitoring and maintaining customer satisfaction standards."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nHelp ensure customer service processes and manufacturer-related customer satisfaction requirements are met."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nAssist the Office Manager and General Manager with administrative and clerical duties as needed."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nMaintain a clean, organized, and professional reception area and showroom."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nUtilize dealership systems and Microsoft Office applications to support daily operations."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nPerform other duties as assigned to support dealership operations."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nWork a flexible part-time schedule, including evenings, nights, weekends, and holidays as needed."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"\n"},{"insert":"\nWhat You'll Bring","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nPrevious receptionist, customer service, administrative, or customer relations experience preferred."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nExcellent verbal and written communication skills."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nStrong customer service mindset with a professional and positive attitude."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nAbility to multitask and remain organized in a fast-paced dealership environment."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nStrong attention to detail and sense of urgency."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nBasic to intermediate computer skills, including Microsoft Office Suite (Word, Excel, Outlook)."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nAbility to manage time effectively and prioritize responsibilities."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nTeam-oriented with the ability to work effectively with customers and dealership staff."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nReliable attendance and flexibility to work nights and weekends."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nValid driver's license and acceptable driving record preferred."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"\n"},{"insert":"\nWe offer a comprehensive benefits package designed to support you and your family, including:","attributes":{"bold":true,"italic":true}},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nCompetitive pay","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nMedical, Dental and Vision Plans","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nPaid Holidays & PTO","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nShort and Long-Term Disability","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nPaid Life Insurance","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n401(k) Retirement Plan","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nEmployee Stock Purchase Plan","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nLithia Learning Center","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nVehicle Purchase Discounts","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nWellness Programs","attributes":{"bold":true,"italic":true}},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nAdditional information about our Total Rewards benefits can be reviewed on our careers site at ","attributes":{"bold":true,"italic":true}},{"insert":"totalrewards.lithiadriveway.com","attributes":{"bold":true,"italic":true}},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nAbout Us","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential."},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nHigh School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.","attributes":{"italic":true}},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n"},{"insert":"\nReasonable accommodations may be made to enable individuals to perform the essential functions.","attributes":{"italic":true}},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n\n"}]}

Employee stock purchase plan, Disability insurance, Health insurance, Dental insurance, 401(k), Paid time off, Vision insurance, Life insurance