{"ops":[{"insert":"Job Description","attributes":{"bold":true}},{"insert":"\n","attributes":{"header":2}},{"insert":"\n"},{"insert":"\nPrimary Responsibilities","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\nSupport CPP-led commercial sales."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nAssist with dispatching and coordination of commercial deliveries from order creation to dispatched for delivery."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nManage store vehicle fleet maintenance, safety checks, and general vehicle readiness."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nConduct account stocking visits and Pro Sales flyer drops."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nPerform outbound calls, follow-ups, and basic account touchpoints."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nPerform customer deliveries as needed, following standard driver procedures (pick, stage, deliver, returns, core handling collection of credit accounts, customer relationship building)"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nLead the organization and maintenance in and around the parts department / backroom, staging, and delivery areas."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nMaintain knowledge of product inventory and new arrivals to assist with sales."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nAssist in upselling and cross-selling products to increase average transaction value"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nLead commercial program when the CPP is not present (i.e. Weekends as business and customer demands require)"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"\nSecondary Responsibilities","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\nEngage with walk-in customers to understand their needs and recommend appropriate parts or services"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nAssist CPPs and GMs with tasking, special projects or execution initiatives including inventory management"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nSupport onboarding and shadowing of new team members"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"\nSuccess Factors","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\nFriendly communication"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nAbility to locate and stock parts"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nSafety knowledge and skills"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nOperating inventory systems and store equipment"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nParts and automotive system knowledge skills"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nOperating POS and Parts lookup systems"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nStrong selling skills for commercial customers"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nAbility to multi-task and remain organized in a busy environment."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nAbility to route store drivers."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nStrong vehicle maintenance knowledge"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nMaintain MVR certification."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"\nEssential Job Skills Necessary for Success as a Commercial Specialist\n","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"Ability to work an assortment of days, evenings, and weekends as needed."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nSpeak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nUnderstand and execute instructions furnished in written, oral, or diagram form."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nAbility to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nWillingness to learn about new products and sales techniques."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nUse Microsoft software effectively (Word, Excel required)"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nUse basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nStrong organizational skills"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nBasic inventory management skills"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nBasic dispatching knowledge"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nBasic understanding of vehicle maintenance schedules"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nWorking knowledge of automotive systems, and diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\nSuccessfully complete the Parts Knowledge Assessment"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"\nPrior Experience that Sets a Commercial Specialist up for Success","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\nPrior automotive parts experience preferred."},{"insert":"\n\n"},{"insert":"\nPrior dispatching or logistics coordination experience"},{"insert":"\n\n"},{"insert":"\nProven sales ability"},{"insert":"\n\n"},{"insert":"\nFormal of informal experience working in groups to achieve goals."},{"insert":"\n\n"},{"insert":"\nEducation","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\nHigh school diploma or general education degree (GED)"},{"insert":"\n\n"},{"insert":"\nCertificates, Licenses, Registrations","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\nASE certification preferred, but not required."},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\nMust have a valid driver's license with an acceptable driving record as this role is required to have an MVR certification."},{"insert":"\n\n"},{"insert":"\nPhysical Demands\n","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus."},{"insert":"\n\n"},{"insert":"\nWork Environment","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate."},{"insert":"\n\n"},{"insert":"\nWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.\n"},{"insert":"\n\n"},{"insert":"\nCalifornia","attributes":{"bold":true}},{"insert":" Residents click below for Privacy Notice:","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"\nhttps://jobs.advanceautoparts.com/us/en/disclosures","attributes":{"bold":true}},{"insert":"\n","attributes":{"header":1}},{"insert":"\n"},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n\n"},{"insert":"\n\n"}]}