{"ops":[{"insert":"Job Overview","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"Join our dynamic hospitality team as a Full-Time Night Audit Hotel Associate! In this vital role, you will be the backbone of our overnight operations, ensuring seamless guest experiences, accurate financial reconciliation, and smooth communication between departments. Your energetic approach and attention to detail will help maintain the highest standards of guest service and hotel management during the night shift. If you thrive in a fast-paced environment, possess excellent customer service skills, and have a passion for hospitality, this is the perfect opportunity to elevate your career in the hotel industry."},{"insert":"\n\n"},{"insert":"Responsibilities","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"Conduct nightly audits of all hotel transactions using property management systems (PMS) such as Choice or similar platforms to ensure financial accuracy."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Verify guest reservations, check-ins, and check-outs while providing exceptional guest services with a friendly and professional demeanor."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Respond promptly to guest inquiries via phone or in person, offering solutions and information with courteous phone etiquette and bilingual communication skills if applicable."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Manage front desk operations during overnight hours, including handling guest requests, resolving issues, and maintaining guest relations."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Monitor hotel security through CCTV surveillance, perform safety checks, and follow emergency procedures to ensure a secure environment for guests and staff."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Prepare detailed shift reports, incident logs, and reconcile accounts to facilitate seamless handovers to daytime staff."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Assist with hotel emergency procedures, including evacuation plans or incident response when necessary, demonstrating thorough knowledge of hotel safety protocols."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Experience","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"Previous experience in hospitality management or front desk operations within hotels or resorts is highly preferred."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Familiarity with hotel reservation systems such as Choice or other property management systems (PMS)."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Strong customer service skills with an ability to problem-solve quickly and effectively while maintaining professionalism."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Multilingual or bilingual abilities are advantageous for communicating with diverse guests."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Knowledge of hotel emergency procedures, guest services, and night audit processes enhances your effectiveness in this role."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Experience working in a fast-paced environment with excellent phone communication skills and attention to detail is essential."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"This full-time night audit position offers an exciting opportunity to be a key part of our hospitality team while developing your skills in hotel management and guest relations. We value energetic professionals committed to delivering exceptional service around the clock!"},{"insert":"\n\n"},{"insert":"Pay: $16.00 - $17.00 per hour"},{"insert":"\n\n"},{"insert":"Expected hours: 32.0 – 40.0 per week"},{"insert":"\n\n"},{"insert":"Benefits:"},{"insert":"\n\n"},{"insert":"Employee discount"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Flexible schedule"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Free parking"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Paid jury duty"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Paid time off"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Work Location: In person"},{"insert":"\n\n"}]}

Free parking, Paid jury duty, Paid time off, Employee discount, Flexible schedule