{"ops":[{"insert":"Job Overview","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"We are seeking a dynamic and dedicated Orthopedic Front Desk Specialist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing a variety of administrative and clinical support tasks. Your energetic approach and attention to detail will help ensure smooth clinic operations, accurate documentation, and a welcoming environment for all patients. This position offers an exciting opportunity to contribute to patient care excellence within a fast-paced orthopedic practice."},{"insert":"\n\n"},{"insert":"Duties","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"Greet patients warmly upon arrival, verify appointment schedules, and assist with check-in procedures."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Manage patient registration, insurance verification, and collection of co-pays using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Schedule appointments efficiently while coordinating with clinical staff to optimize clinic flow."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Handle incoming phone calls with professionalism, providing information and directing inquiries appropriately."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Maintain accurate medical records, review documentation for completeness, and ensure compliance with HIPAA and clinical confidentiality policies."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Support administrative tasks including filing, data entry, managing electronic health records (EHR), and performing basic clerical duties such as typing, filing, and 10-key operations."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Skills","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"Extensive knowledge of medical office procedures including patient service, scheduling, billing, and insurance identification."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Proficiency with EMR/EHR systems such as Epic, Meditech, eClinicalWorks, or Athenahealth; experience with electronic health records management is highly preferred."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Strong understanding of health insurance policies including Medicare and Managed Care; familiarity with medical coding (CPT, ICD-9/10) is essential."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Excellent communication skills with a professional phone etiquette; bilingual abilities are a plus to serve diverse patient populations."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Demonstrated clerical experience in a healthcare setting or medical office environment; familiarity with HIPAA regulations is required."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Ability to handle multiple tasks efficiently while maintaining attention to detail in documentation review and data entry."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Competent in basic math skills and money handling."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Prior clinic office experience is preferred; knowledge of health information management practices enhances your fit for this position."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Join us as an Orthopedic Front Desk Specialist where your enthusiasm for healthcare support makes a real difference! We are committed to fostering an positive environment that values your skills in medical administration and customer service while providing opportunities for professional growth within the healthcare industry."},{"insert":"\n\n"},{"insert":"Pay: $16.00 - $19.00 per hour"},{"insert":"\n\n"},{"insert":"Benefits:"},{"insert":"\n\n"},{"insert":"401(k)"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Dental insurance"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Health insurance"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Paid time off"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Vision insurance"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Work Location: In person"},{"insert":"\n\n"}]}

Health insurance; Dental insurance; 401(k); Paid time off; Vision insurance