Customer Service & Shipping Associate (Front Desk) - Minuteman Press

PascoWorks.com · Land O' Lakes
$17 - $20 Hourly (Full-time)
Customer Service & Shipping Associate (Front Desk) - Minuteman Press
PascoWorks.com · Land O' Lakes
$17 - $20 Hourly (Full-time)
Description
{"ops":[{"insert":"Join the Engine Room of Tampa Bay’s Fastest Growing Print Shop!","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"Are you the kind of person who gets a rush from a perfectly organized desk and a flawlessly packed shipment? At Minuteman Press, we don’t just print; we power the brands that drive our community forward."},{"insert":"\n\n"},{"insert":"We are looking for a Customer Service & Shipping Associate who can be the professional \"face\" of our front desk while mastering the logistics of our shipping station. This is a high-energy role for someone who loves multitasking and hates standing still."},{"insert":"\n\n"},{"insert":"Why You’ll Love Working Here:","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"Clear Career Path: We are expanding rapidly. This isn't just a job; it’s your entry point into Print Production or Customer Service."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Wellness Perks: We invest in you. Enjoy a paid gym membership and discounts on healthy meal prep services."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Predictable Schedule: Work in a clean, professional, and high-tech environment with a team that actually has your back."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Performance Rewards: We notice (and pay for) high performance and accountability."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"What You’ll Do (The Day-to-Day):","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"Be the Face: Greet every customer with energy, handle pick-ups, and manage our multi-line phone system with professional ease."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"The Logistics Pro: Own the shipping station. Package, label (UPS/FedEx), and quality-check orders to ensure they arrive perfectly and on time."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Organize for Speed: Keep the front office and shipping areas in \"Drive-Thru\" ready condition: everything has a place, and everything is in its place."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Align: Work closely with our production and customer service teams team to ensure that customers get exactly what they ordered for with no delays."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"What You Bring to the Table:","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"High Energy & Hospitality: You genuinely enjoy helping people and can stay positive even when things move fast."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Tech-Savvy: You are comfortable with computers. If you know MMP FLEX or EFI systems, that’s a huge plus!"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Detail Obsessed: You notice the small things, a typo on a label or a slightly loose box tape, and you fix it."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Reliability: You understand that \"Urgent\" means meeting deadlines, and you take pride in being the person the team can count on."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Physical Requirements:","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"Ability to stand/move for long periods and safely lift boxes/packages up to 35 lbs."},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Ready to keep Tampa Bay moving? Apply today and help us design, print, and promote the future!","attributes":{"bold":true}},{"insert":"\n\n"},{"insert":"Pay: $17.00 - $20.00 per hour"},{"insert":"\n\n"},{"insert":"Benefits:"},{"insert":"\n\n"},{"insert":"Employee discount"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Referral program"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Retirement plan"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Application Question(s):"},{"insert":"\n\n"},{"insert":"Are you comfortable standing for long periods and safely lifting packages up to 35-40 lbs?"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Which shipping platforms are you proficient in?"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"Describe a time you had to handle a frustrated customer and a tight deadline at the same time. How did you manage it?"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Experience:"},{"insert":"\n\n"},{"insert":"customer-facing role (Retail, Reception, or Hospitality): 1 year (Preferred)"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Ability to Commute:"},{"insert":"\n\n"},{"insert":"Land O' Lakes, FL 34639 (Preferred)"},{"insert":"\n","attributes":{"list":"bullet"}},{"insert":"\n"},{"insert":"Work Location: In person"},{"insert":"\n\n"}]}
Benefits
Employee discount; Gym membership; Referral program; Retirement plan