{"ops":[{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"The BDC Representative plays a key role in generating business by responding to inbound leads, making outbound calls, and scheduling appointments for both the sales and service departments. This position requires excellent communication skills, attention to detail, and the ability to maintain a friendly, professional tone across all customer interactions. If you’re tech-savvy, customer-focused, and looking to grow within the automotive industry, this is a great opportunity to join a dealership that invests in its people."},{"insert":"\n\n"},{"attributes":{"background":"#ffffff","color":"#677078","bold":true},"insert":"About Us"},{"attributes":{"header":3},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"The Jarrett Ford's continuing growth and success is attributable to a business philosophy that is based upon a high standard of ethics and a promise to deliver the finest product and service levels in the automotive marketplace. Jarrett Ford's customer-centric approach continues to foster repeat business and drives a significant number of referrals. We realize that the truly professional nature and exceptional skills of our associates is what drives our reputation. So, if you believe that you have the skills, experience, demeanor, and drive that it takes to become a Jarrett Ford team member, then we encourage you to continue with this online job application."},{"insert":"\n\n"},{"attributes":{"background":"#ffffff","color":"#677078","bold":true},"insert":"What We Offer"},{"attributes":{"header":3},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Competitive Pay"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Flexible Working Hours"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Health Insurance"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"PTO & Sick Leave"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"401(K)"},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078","bold":true},"insert":"Responsibilities"},{"attributes":{"header":3},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Answer incoming calls, internet leads, and chat inquiries promptly and professionally"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Make outbound calls to follow up with prospects and service customers"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Schedule appointments for the sales and service teams"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Maintain CRM accuracy and input all customer communication and lead activity"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Provide timely responses to all customer inquiries and follow established contact scripts"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Work closely with sales and service staff to coordinate customer visits and ensure a smooth handoff"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Assist with marketing campaigns, email outreach, and special promotions as needed"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Deliver a high level of customer service "},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078","bold":true},"insert":"Qualifications"},{"attributes":{"header":3},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"High school diploma or equivalent required"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Previous experience in customer service, call center, or BDC role preferred"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Excellent verbal and written communication skills"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Strong computer and typing proficiency; CRM experience is a plus"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Ability to stay organized and meet performance metrics"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Friendly, upbeat, and professional demeanor"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Must be comfortable on the phone and confident with scripted messaging"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078"},"insert":"Valid driver’s license and clean driving record preferred"},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078","bold":true},"insert":"Equal Opportunity Employer Statement"},{"attributes":{"header":3},"insert":"\n"},{"attributes":{"background":"#ffffff","color":"#677078","italic":true},"insert":"We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws."},{"insert":"\n\n"}]}