{"ops":[{"attributes":{"color":"#494949","background":"#ffffff"},"insert":"Saint Leo University is looking for a strategic, service-minded professional to serve as Manager of Campus Visit and Events. This role leads and delivers a high-touch, high-impact visitor experience that re?ects the best of Saint Leo, from guiding that ?rst call or campus tour to large-scale visit events. Reporting to the AVP of University Campus Admissions and collaborating closely with the Admissions leadership team, this role brings operational savvy, people-centered hospitality, and event execution together to move the needle on recruitment and yield. The Manager also supervises the front desk experience, serves as a daily presence for front desk employees, and directs student ambassador engagement across all touchpoints."},{"insert":"\n\n"},{"attributes":{"color":"#494949","background":"#ffffff","bold":true},"insert":"Job Description"},{"attributes":{"header":2},"insert":"\n"},{"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent","bold":true},"insert":"Duties and Responsibilities Campus Visit and Event Strategy"},{"attributes":{"header":1},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Lead strategy and execution for on campus visit experiences that meet prospective student needs and support institutional recruitment goals"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Develop annual calendar for high-visibility events including but not limited to Open House, Admitted Students Day, MANE Event, Look at Leo, and custom group visits"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Manage logistics for events including venue booking, campus coordination, run-of-show development, and internal collaboration with departments and faculty"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Build event marketing plans in partnership with University Campus Enrollment Marketing and Admissions to drive attendance and engagement"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Coordinate Student Ambassadors and volunteers to support tours and events"},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent","bold":true},"insert":"Front Desk Operations and Guest Services"},{"attributes":{"header":1},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Serve as the manager of admissions front desk employees - the points of contact for visiting students and families"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Maintain a warm, organized, and professional reception area re?ective of Saint Leo’s mission"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Ensure that employees are answering incoming calls for admissions, the switchboard and emails with urgency and helpfulness"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Maintain hospitality such as water, way?nding, and check-in while o?ering a personal, student-?rst welcome"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Support golf cart management for tours, including opening and closing and general upkeep"},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent","bold":true},"insert":"Student Ambassador and Campus Tour Oversight"},{"attributes":{"header":1},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Recruit, train, and supervise student ambassadors who conduct tours and support events"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Develop tour scripts and training materials that authentically communicate Saint Leo’s value proposition"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Coordinate daily tour scheduling and assignment of ambassadors for walk-ins and events"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Step in to lead campus tours as needed, especially for high-pro?le or group visits"},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent","bold":true},"insert":"Internal and External Partnerships"},{"attributes":{"header":1},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Partner with Undergraduate and International Admissions teams to align the visit experience with recruitment strategy"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Work across departments such as Athletics, Financial Aid, Academics, and Student Life to create meaningful visit touchpoints"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Build and maintain relationships with high school counselors, community partners, and external organizations"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Represent Saint Leo at selected o?-campus recruitment events and student receptions"},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent","bold":true},"insert":"Administrative and Operational Management"},{"attributes":{"header":1},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Monitor event and visit performance, track attendance, no-show rates, and satisfaction to re?ne strategy"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Submit facilities, IT, and maintenance tickets as needed to maintain space readiness"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Maintain updated knowledge of academic programs, student services, and admissions policies"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Identify and implement ongoing improvements to scheduling, communications, and guest ?ow"},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent","bold":true},"insert":"Required Quali?cations"},{"attributes":{"header":1},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Bachelor’s Degree preferred; experience in admissions, event planning, or customer service may be considered"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Experience in campus visits, event management, admissions, or hospitality"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Strong interpersonal communication and public speaking skills"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Experience training or supervising sta? or student workers"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Highly organized with attention to detail and follow-through"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Pro?cient in Microsoft O?ce; CRM experience (Salesforce preferred) a plus"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Ability to work evenings and weekends as needed for events"},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent","bold":true},"insert":"Work Environment"},{"attributes":{"header":1},"insert":"\n"},{"attributes":{"color":"#494949","background":"#ffffff"},"insert":"This role is based on the University Campus and plays a key role in de?ning the ?rst impression for Saint Leo University. It requires someone who is both people-focused and process-driven, comfortable leading events with 200 or more guests and just as committed to a one-on-one campus tour. It is a front-facing position with visible impact on enrollment outcomes and the student experience."},{"insert":"\n\n"},{"attributes":{"color":"#494949","background":"transparent","bold":true},"insert":"To Apply:"},{"attributes":{"header":1},"insert":"\n"},{"attributes":{"color":"#494949","background":"#ffffff"},"insert":"Submit your resume and cover letter via Saint Leo University’s Workday. "},{"attributes":{"color":"#494949","background":"transparent"},"insert":"We "},{"attributes":{"color":"#494949","background":"#ffffff"},"insert":"welcome candidates who are relational, proactive, operationally sharp, and ready to elevate the Saint Leo experience from the very ?rst hello."},{"insert":"\n\n\n\n"},{"attributes":{"color":"#494949","background":"transparent","bold":true},"insert":"NOTICE:"},{"attributes":{"color":"#494949","background":"#ffffff"},"insert":" "},{"insert":"\n"},{"attributes":{"color":"#494949","background":"#ffffff"},"insert":"The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position."},{"insert":"\n\n"},{"attributes":{"color":"#494949","background":"#ffffff"},"insert":"While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description."},{"insert":"\n\n"},{"attributes":{"color":"#494949","background":"#ffffff"},"insert":"The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success."},{"insert":"\n\n\n"},{"attributes":{"color":"#494949","background":"transparent","bold":true},"insert":"Why Work at Saint Leo?"},{"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent","underline":true},"insert":"What it’s Like to Work Here:"},{"attributes":{"color":"#494949","background":"transparent"},"insert":" Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!"},{"insert":"\n\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time)."},{"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"FREE Tuition - Employee, Spouse, and Dependents*"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Tuition Exchange Opportunity - Dependent of Employees*"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Generous Paid Leave - Sick, Vacation, and Holidays"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Comprehensive Group Health Plan (Medical, Dental, and Vision)"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"100% Employer-Funded Health Reimbursement Account"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"100% Employer-Paid Short Term Disability Insurance"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"100% Employer-Funded Employee Assistance Program (healthcare and dependent options)"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Employer-provided life insurance"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Discounted On-Campus Dining Meal Plans"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Nationwide Pet Insurance"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Flexible Spending Accounts"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"403b Retirement Plan"},{"attributes":{"list":"bullet"},"insert":"\n"},{"attributes":{"color":"#494949","background":"transparent"},"insert":"Wellness Center"},{"attributes":{"list":"bullet"},"insert":"\n"},{"insert":"\n\n"},{"attributes":{"color":"#494949","background":"#ffffff"},"insert":"*Eligibility based on meeting required service period"},{"insert":"\n\n"}]}